Terms of service
Terms of service
Welcome to Surani! The terms “we”, “us”, and “our” refer to House of Surani Pvt. Ltd. (“Surani”). Surani operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Surani is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) together with all policies referenced herein describe your rights and responsibilities when using the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT (GENERAL USE)
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
All content on this website is for informational purposes only and is subject to change without notice.
To use the Services, you may be required to provide information such as email addresses, billing details, payment information, and shipping details. You represent that all provided information is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. You may not transfer or assign your account to anyone else.
SECTION 1.1 – USER RESPONSIBITIES
Users agree not to misuse the website by knowingly introducing viruses, trojans, or other malicious material.
You must not attempt to gain unauthorized access to the server, database, or any part of the site.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display products in our online store. However, colors and product appearance may vary based on your device or display settings. We do not guarantee that any product will meet your expectations or appear exactly as displayed online.
All efforts are made to ensure accuracy in product descriptions, images, pricing, and availability.
However, we do not warrant that product descriptions or other content are complete, current, or error-free.
Product descriptions, specifications, availability, and pricing may change without notice. We may limit quantities or discontinue products at any time at our discretion.
SECTION 3 – ORDERS ACCEPTANCE & CANCELLATION
When you place an order, you make an offer to purchase. Surani may accept or decline your order at our discretion. Your order is accepted only once we confirm it and process your payment.
Placing an order on this website does not constitute a confirmed order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud.
Once placed, orders may not be canceled or modified unless otherwise stated in the return policy.
Please check your order details carefully, as cancellations will not be possible once processed. If we modify, reject, or cancel your order, we will contact you using the details provided.
All purchases are subject to our Refund Policy.
You represent that purchases are for personal use and not for resale or export.
SECTION 4 – PRICES AND BILLING
All prices are displayed in INR or the local currency and are inclusive or exclusive of taxes as indicated.
Payments must be made through secure and approved payment gateways. The website is not liable for any payment gateway errors.
Prices, discounts, and promotions are subject to change without notice. Unless otherwise stated, prices exclude taxes, duties, shipping, handling, customs, and import charges.
You agree to provide accurate billing and payment information and to update your details promptly.
By making a purchase, you warrant that:
your payment details are valid and authorized;
charges will be honored by your bank or payment provider;
you will pay all amounts owed, including shipping and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only. We are not liable for delays caused by carriers, customs, or unforeseen events. Once an item is transferred to the shipping carrier, risk of loss passes to you.
SECTION 6 – INTELLECTUAL PROPERTY (Corrected for India)
All text, graphics, logos, images, and other materials on this website are the intellectual property of their respective owners and protected by copyright and trademark laws.
Unauthorized use or duplication of any materials is prohibited.
All content available through the Services—including but not limited to trademarks, logos, product designs, text, graphics, images, videos, audio, layouts, product reviews, and the overall design of the site—is the exclusive property of Surani Pvt. Ltd., its affiliates, or its licensors. Such content is protected by applicable Indian and international copyright, trademark, design, patent, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, republish, store, or transmit any Surani content without prior written permission.
Nothing in these Terms grants any rights to Surani’s intellectual property, Shopify’s intellectual property, or any third party’s intellectual property.
Unauthorized use of the Services may violate Indian and international IP laws. All rights not expressly granted are reserved.
Surani’s names, logos, trademarks, product names, and designs are trademarks of Surani Pvt. Ltd. and may not be used without written consent. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools we do not control. You acknowledge that these tools are provided “as is” and “as available” without warranties or liability. Your use of third-party tools is entirely at your own risk and subject to the terms of those third-party providers.
New features and tools introduced in the future will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for reviewing or evaluating third-party content, nor do we endorse it. Accessing third-party websites is at your own risk. Please review their terms and privacy policies before engaging in transactions.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Surani is powered by Shopify. However, all transactions in our store are solely between you and Surani. Shopify is not responsible for any purchases, products, or disputes arising from your use of our Services. You expressly release Shopify from any claims or liabilities related to your transactions with Surani.
SECTION 10 – PRIVACY POLICY
Your personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, certain data may be processed or stored outside India. By using the Services, you consent to such processing. Review our Privacy Policy for full details.
SECTION 11 – FEEDBACK
If you submit any Feedback, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, and publish it for any purpose. You represent that you own the rights to your Feedback and that it complies with these Terms.
We may remove or edit Feedback that violates policies or laws. We are not responsible for any Feedback posted by customers or third parties.
SECTION 12 – ERRORS AND INACCURACIES
Occasionally, the Services may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, availability, or shipping. We reserve the right to correct such errors and update or cancel orders without notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited uses include (but are not limited to):
violating any law or regulation;
infringing intellectual property;
harassment, abuse, or harming others;
transmitting misleading or false information;
sending spam or malware;
impersonating others;
attempting to bypass security features;
scraping or mining data.
We may suspend or terminate your access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice. Sections relating to Intellectual Property, Feedback, Liability, Indemnification, Governing Law, and others will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service.
To the maximum extent allowed by applicable law, we disclaim all implied warranties, including merchantability, fitness for purpose, durability, and non-infringement.
SECTION 16 – LIMITATION OF LIABILITY
We are not responsible for any indirect or consequential damages that may arise from the use or inability to use the website or the products purchased through it.
Liability is limited to the value of the product purchased, if applicable.
To the fullest extent permitted by law, Surani and its directors, employees, partners, agents, and service providers will not be liable for:
indirect, incidental, punitive, or consequential damages;
loss of profits, revenue, savings, data, or goodwill;
any damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Surani and its affiliates from claims or damages arising from:
your breach of these Terms,
violation of laws or third-party rights,
misuse of the Services.
We may control the defense of indemnified claims.
SECTION 18 – SEVERABILITY
If any part of these Terms is deemed invalid, the remaining provisions continue in full force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any right is not a waiver. These Terms constitute the entire agreement between you and Surani.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our permission. We may assign or transfer them without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India, and the courts of Mumbai, Maharashtra shall have exclusive jurisdiction over any disputes.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting revisions. Continued use of the Services constitutes acceptance of updated Terms. These terms may be revised at any time without prior notice. Continued use of the site after changes implies acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms can be sent to:
info.suraniwatches@gmail.com
House of Surani Pvt. Ltd.
7, Floor Grd, Plot-54/60, Anant Terrace, C P Tank, Girgaon, Mumbai, Mumbai- 400004, Maharashtra, India.
CIN - U26529MH2025PTC451539
Number - 9920885202